Cookie Policy
Last updated: April 2026
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.
2. Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function. Includes authentication tokens, session IDs, and CSRF protection. These cannot be disabled. | Session / 30 days |
| Analytics | Help us understand how visitors interact with our website. We use this data to improve our Service. Analytics data is aggregated and anonymized. | Up to 2 years |
| Preferences | Remember your settings such as language preference, theme (light/dark mode), and dashboard layout customizations. | 1 year |
3. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages:
- Stripe: Payment processing cookies to ensure secure transactions and fraud prevention.
- Analytics: We may use privacy-focused analytics services to understand website usage patterns. These do not track you across other websites.
4. How to Manage Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to refuse or delete cookies through their settings. Check your browser's help documentation for instructions.
- Cookie Banner: When you first visit our site, you can choose which non-essential cookie categories to accept or decline through our cookie consent banner.
- Opt-Out Links: Some third-party services provide their own opt-out mechanisms.
Please note that disabling essential cookies may prevent the Service from functioning properly.
5. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.
6. Contact
For questions about our use of cookies, contact us at privacy@petshalo.com.